Is your device and valuable data protected from loss or theft?

Absolute® Home & Office Theft Protection allows you to locate and recover your laptop, tablet or smartphone with options to lock or delete sensitive personal data.
Choose your Absolute® license
Your benefits
HP Official Recovery Media

Locate

Locate the last known location of your device.

Using a combination of GPS, Wi-Fi and IP geolocation Absolute® can help you decide what your next move will be.
Easy process of installing HP Recovery Media

Lock

Prevent access to your device by remotely freezing it.

Any attempt to use it displays your own customized message.
Windows Operating System on HP Recovery Media

Delete

Protect your personal information with remote data delete.

Permanently erase sensitive files and personal information, anytime, anywhere.
HP Recovery Media

Recover

Absolute® gives you the peace of mind knowing that your device is safe.

In the event of loss or theft, you’ll have the support of a dedicated team to get your device back.
Choose your Absolute® license
Absolute® Home & Office
1 year
£ 40.00 £ 34.95
Incl. VAT - Free digital delivery
Absolute® Home & Office
2 years
£ 65.00 £ 51.95
Incl. VAT - Free digital delivery
Most popular
Absolute® Home & Office
3 years
£ 85.00 £ 68.95
Incl. VAT - Free digital delivery
Absolute® Home & Office
4 years
£ 110.00 £ 86.95
Incl. VAT - Free digital delivery
How it works: 3 easy steps

1. Purchase

Purchase your Absolute® Home & Office license online

2. Receive

Receive a welcome e-mail within 1 hour with the necessary information to activate your license

3. Install

Follow the e-mail instructions to download and install Absolute® Home & Office on your device

Once your order is confirmed you will receive an email within 1 hour with your unique support code.

Choose your Absolute® license
Award-winning product
  • Over 500 million units protected worldwide
  • Over 45,000 devices recovered in 114 countries
Common questions

These are the top questions for Absolute® Home & Office. Click on a question to find the answer.

How do I install Absolute® Home & Office?

It's easy to install Absolute Home & Office on a computer, tablet or mobile phone. First purchase an Absolute Home & Office offer, then you will receive an order confirmation e-mail from Best2Serve. Click on the activation code and follow the simple instructions to download the product.

How do I confirm that my Absolute® Home & Office installation was successful?

Following a successful installation, you will be automatically logged into your Customer account. Once you have completed the first-time account configuration, you will see the main device page of your registered device.

If Absolute® Home & Office settings are correct, you will see the following:

1. The Device Status will read ‘Calling’.
2. The License Status will read ‘Active’.
3. The date of the last call (shown next to the Device Status) will be within the next 24 hours.

How do I add a device to my account?

To add a new device to your account, please take the following steps:

1. Visit our login page and enter your registered email address.

- If you do not remember the password on this account, click on the ‘Forgot Password’ link to have a new temporary password emailed to you.
- If you used a temporary password to log in, update to a permanent password.

2. Click on the ‘Add Device’ button.

3. Enter your new registration code when prompted.

4. Select the PC or Mac Download option.

5. When the service agreement comes up, scroll to the very bottom and click on ‘I Agree’.

6. Run the AbsoluteSetup file once the download has completed.

7. The installer will walk you through the steps of installation.

8. You will then be automatically logged into your account again, where you may confirm that the installation was successful. Please be advised that it may take up to 30 minutes for your device to sync with our Monitoring Center.

How do I transfer my license to a new or replacement device?

To transfer a license to a new device, please take the following steps from that device. Please note that you are not required to have the original device to perform a license transfer.

1. Visit our login page and enter your registered email address.

- If you do not remember the password on this account, click on the ‘Forgot Password’ link to have a new temporary password emailed to you.
- If you used a temporary password to log in, update to a permanent password.

2. If you have multiple devices, select the correct one from the list.

3. Click on the ‘More’ button.

4. Click on ‘Uninstall’ and ‘Yes’ to confirm.

5. Click on ‘Install’.

6. Select the PC or Mac download option.

7. Scroll to the bottom of the Service Agreement and click on ‘I Agree’.

8. Run the AbsoluteSetup file once the download has completed.

9. The installer will walk you through the installation steps.

10. You will then be taken to your main device page, where you may confirm that the installation was successful. Please be advised that it may take up to 30 minutes for your device to sync with our Monitoring Center.

How do I uninstall Absolute® Home & Office?

To uninstall Absolute Home & Office from your device, please take the following steps:

1. Visit our login page and enter your registered email address.
- If you do not remember the password on this account, click on the ‘Forgot Password’ link to have a new temporary password emailed to you.
- If you used a temporary password to log in, update to a permanent password.

2. If you have multiple devices, select the correct one from the list.

3. Click on the ‘More’ button.

4. Click on ‘Uninstall’ and ‘Yes’ to confirm.

5. This will set the remote software removal flag, which will be deployed the next time the agent contacts our Monitoring Center. The removal will typically occur within 24 hours.

When does my license term begin and expire?

Licenses begin on the date of installation and finish after the following year, two years, three years or four years, depending on the duration of your license.

How does Absolute® Home & Office recovery process work?

Absolute Home & Office tracks the computer via its internet connection. When the lost or stolen computer connects to the internet Absolute Home & Office begins to collect evidence which can help lead the police to the location of your computer. For a more details on the process, view the entire Investigation Services FAQ.

How do I report the theft to Absolute® if my device gets stolen?

If you are a Absolute Home & Office customer with an active license installed and your laptop, smartphone or tablet has been lost or stolen, you must complete the following steps:

1. Report the theft to local law enforcement as soon as possible.

2. Report the theft to Absolute by logging into your account, clicking on the ‘Recover’ tab, and completing the required fields.

3. If you are unable to log into your account, you can also check report the theft to us by phone instead.

For more information regarding payment, shipment and returns, please go to the F.A.Q.

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