HP Care Pack
HP Technical Support
Enter the HP product code of the product for which you want to order an HP Software Driver CD.
Purchase online your HP Recovery Media. Input your Product Number in this page to see if your printer is eligible for a Recovery Disk
Choose the place and time of delivery at Check Out. Free Standard delivery (within 10 days).
Insert the HP recovery media on your PC and follow instructions to restore your product to its original configuration
These are the top questions for HP Recovery Kit. Click on a question to find the answer.
To use the HP Recovery Media, start the computer and wait until it has fully started up, then in sert the HP Recovery USB or Disk into the drive tray. Follow directions for further installation.
No, HP Recovery Disks are specific to the unit that they are created or purchased for and will not work on other units.
Yes, if you need a second set of the HP Recovery Disk, it's possible to buy another set. It's generally not possible to create a second set of Recovery Disks yourself.
You can purchase your HP Recovery Kit on the Best2Serve website starting at £ 41.45 / €49,20 (computer) or £ 10,21 / € 15,25 (printer). The price of the HP Recovery media depends on your HP product; you can find your product number at the back of your HP product and check the price of your Recovery Kit.
No, the HP Recovery Disk is not available for download. Depending on how your product is functioning and the condition of your hard drive, it may be possible to Create an HP Recovery Disk yourself. Or to purchase a Recovery Kit, fill in your HP product number and follow the instructions; your HP Recovery Disk will be shipped within 6 to 10 business days.
An HP Recovery Disk that you purchase includes the latest operating system and drivers, and therefore is more up to date than a Recovery Disk you make yourself - which contains contains only the operating system and drivers that come from your computer.
You can choose between Standard or Express delivery at check out. Standard delivery if free of charge and will take between 6 to 10 business days. Express delivery is available at an extra cost and will speed up delivery to maximum 3 days after purchase. For more information on express delivery cost please view the shipping costs page.
Download HP Care Pack terms & conditions
Follow the directions below to install and run HP Web Products Detection tool.