Best2Serve has drawn up this privacy policy to provide you with information about how we collect, use and exchange information for this website. This privacy policy came into force on 1 October 2007.

Please take into consideration the fact that the guidelines defined in this privacy policy only apply to information that is collected through this website and, if applicable, from our customer service team in connection with this website, and do not necessarily correspond with our guidelines relating to information that is collected through other websites that we manage or through offline media.

Should you have any questions concerning this privacy policy, please contact us by e-mail:

Best2Serve B.V.
Energieweg 2
5145 NW Waalwijk
The Netherlands
Contact

Personal data
Best2Serve collects and saves data that you enter on this website or that you give to the customer service team. This data is used in order to supply the requested information or the ordered products, to process and dispatch orders, to send order confirmations and to provide customer service. This information can also be used to get in touch with you about purchases, special offers and new functionalities on the website.

Best2Serve does not collect or save any personal data about your physical or mental health, membership of a trade union, race or ethnic origin, political opinion, religion or other beliefs, sex life or criminal history.

Best2Serve uses cookies, which are small files that are stored by your browser on your computer's hard disk. Cookies help us to identify members and to improve their shopping experience. Thanks to cookies, we can store items in a shopping basket should a user leave the website without going to the checkout first of all. This website does not use cookies to store your account details; these details are stored securely on the server of this website. If you log-in to this website using your user name and password, a secure session ID will be created. Then, the server will pass on your details through this secure session ID. We will also use cookies to collect information about your use of this website. This means that when you visit our website, we can ensure that you don't keep on receiving or having to enter the same information. The data stored in the cookies will (also) depend on your browser settings. If we transfer your data to, or receive your data on our website, we will always use the coding technologies recognised as prevailing standards within the IT sector.

Exchange of personal data
Best2Serve does not share, sell or rent out any personal data with which you provide us through this website or our customer service team, except for when your consent has been provided for that purpose, or as defined in this privacy policy.

Best2Serve can divulge personal data when, in good faith, we are of the opinion that: the law requires this; this is done in response to a legal request; this is necessary in order to protect the rights, property or security of our company or companies with which we are affiliated, partners, customers or other parties.

Best2Serve engages the services of third parties in connection with the management of our website. Examples of these services are, amongst others, the processing of payments and authorisation, protection against fraud and limitation of the credit risk, product modification, processing and dispatch of orders, distribution of marketing and promotional material, evaluation of the website, data analysis and, if applicable, cleansing of data. We provide personal data to these third parties, but we only authorise these parties to use this data in relation to the services that they perform and we take steps to ensure that these third parties take suitable measures to comply with all applicable laws regarding data protection.

Secure and confidential storage
Best2Serve takes various security measures to protect the personal data that we collect. We use, amongst others, Secure Sockets Layer (SSL) technology to protect credit card information. If you place an order through this website, you will be asked to create an account and to provide an e-mail address and password. You have to enter a correct e-mail address and password in order to gain access to the account information. To protect your personal data, it is important that you do not release your password to other people without reason. If you wish to cancel a password, or if you notice any loss, theft or unauthorised use of a password, please contact us.

Storage of personal data
In general, Best2Serve will only store personal data for the duration of the purposes defined in this privacy policy, or to comply with statutory requirements with regard to data retention. We take measures to ensure that the personal data that we collect is not stored for a longer period of time than required.

Linking through to or from another website
This website can contain links to third party websites. Take into consideration the fact that the guidelines defined in this privacy policy do not apply to information that is collected through other websites. When you leave this website, we advise that you read the privacy policy of every website that you visit.

If you have acquired access to this website through a link from some of our advertising or marketing partners, the pages may be shown in the context of the relevant advertising or marketing partner. Nevertheless, we collect the data that you provide on these pages and this privacy policy applies to the use of this data.