Frustrating software? Lost files? Confusing pop-ups? With HP SmartFriend, help is always near. Our experts can teach you how to use your device, fix unexpected problems, and make your technology work for you.
For extra help during the warranty period, including software issues, 'How do I' questions, virus removal and help with using your device. If you have an out of warranty product, HP SmartFriend can resolve software and usage issues, or if you have a hardware issue, your SmartFriend expert will launch a repair, and can apply part of the fee you paid for the SmartFriend service to the cost of the repair.
*Please note that products older than 3 years may not able to be repaired.
Whether you need help removing a viurs, getting rid of an error message, or transferring photos from your phone to Facebook, SmartFriend can help. With convenient assistance by phone and remote online access from the comfort of your own home or anywhere else you have an internet connection, HP SmartFriend gives you worry-free and accessible technology expertise.
HP experts can help with any device from and brand, not just HP products. Syncing your Android phone to your Windows PC? Setting up a network with your Mac? No problem. Also get help for HP printer issues, including downloading the latest driver or solving WIFI issues.