HP SmartFriend 1 incident HP SmartFriend 1 incident HP SmartFriend 1 incident

HP SmartFriend 1 incident

Art. no. HG381E

Get the help you need, when you need it ! You will get a one-time one-on-one expert assistance by phone for your computer, tablet or printer. With protected remote access, certified experts from HP can guide you through a solution and even teach you new ways to use your products.

In addition, you can diagnose a hardware issue and launch a repair for an out for warranty product.

Please note that products older than 3 years may not able to be repaired.

More information? Call us at 0207 660 3115 (United Kingdom) or
01 533 9816 (Ireland).

£ 34.99
Incl. VAT free digital delivery
Direct digital delivery

How does it work?

1. Receive the service code 2. Call the HP SmartFriend service 3. Solve your problem

SmartFriend service

Get answers to your technology questions. SmartFriend experts are available to help you solve a problem with your computer or tablet and to teach you new ways to use your device, in a friendly and accessible way.

The HP expert will help provide assistance with the following and much more:
  • Software installation
  • Help with setting up a wireless or wired network
  • Help with a software program
  • Device won't boot up
  • Device running slowly
  • Virus removal
  • Operating system upgrade
  • Data migration from an old device to a new one
  • Connectivity assistance

Terms and Conditions


Supported brands All brands
Assistance 1 case within 12 months of purchase
Supported OS Windows, OS X, iOS, Android
Device types Computers and tablets
Number of devices 1 device